F.A.Q

How do I sign up?

Using the button on the top of this page, fill in your info in order to be enrolled in our program.

How do I use it?

You can earn 1 Point for ever $1.00 spent, even when you use cash, in-person or online! You don’t need to receive a digital receipt in order to accumulate points – simply ask your server to enter your phone number after they checkout. You will be notified via SMS when you sign up with a link to your Loyalty activity in Cash App, and each time you reach a new reward tier. If you do not have Cash App, you may view your loyalty rewards here.

How do I earn or redeem points online?

When ordering online, you may only earn and redeem points when you order directly via our website. You will not be able to earn points if you use a third-party delivery app (UberEats, GrubHub, DoorDash, etc.). When completing a transaction on our website, you will need to enter in your cell phone number and any rewards you decide to use for your purchase will be automatically applied. The rewards used for the transaction will also appear on your digital receipt.

How do I earn or redeem points in-store?

When ordering in-store, you have two ways of redeeming points! The most simple way is by linking payment methods (Visa, Mastercard, American Express) to your loyalty account. Whenever you use those payment methods, points will automatically be applied! If you are paying in cash, make sure you provide your host, bartender, or server your phone number before paying so they can apply the points to your account!

Learn more about Square’s privacy policy and customer security here.

Do points expire?

Points never expire!

Does it work at The Elephant Trail?

At this time, our loyalty program is not available for use at our other location. However, it will be added soon!

How do I check my loyalty point balance?

You may check how many points you’ve earned here.